WEBINAR: Get Customers to Tell Their Stories

Thursday, November 14, 2019 12:00pm to 1:00pm

WEBINAR at DC Marketing Tech Talks Channel ( https://www.brighttalk.com/channel/17686, Washington, DC 20001) Free Event!
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WEBINAR held at www.brighttalk.com/webcast/17686/376786 Grab your lunch and join us for our first DC Marketing Tech Talk webinar on one of today's most important marketing assets....customer stories. You've all experienced it...the struggle to get your customers to take part in your customer marketing and advocacy programs. They don’t want to do case studies or take reference calls because those feel like torture, with little in it for them. And they’re handcuffed by PR and legal policies that prohibit them from giving vendor endorsements and testimonials. Great News!! While SlapFive co-founder Jeff Ernst was the Forrester analyst covering B2B buyer behavior and customer engagement, his research surfaced surprising insights into what motivates customers to engage in your customer programs. He applied those insights while building Forrester Frontlines, their global customer voice & engagement program. They captured amazing stories from VP and C-level executives at Fortune 1000 companies that produced customer stories that one of our sales reps described as, “this is the best thing I’ve ever gotten from Marketing, here or anywhere else I’ve ever worked, because it does the selling for me.” On this webcast, Jeff will walk you through the recipe for making customers clamor to share their voice. You will learn:* What REALLY motivates your customers to engage in your programs, and why what you’re doing today actually turns them off.* The 8 key ingredients for the design of customer programs that get your customers to eagerly participate in them.* How to give customers so much control over their activities and content that there’s no way they can say “No”. SPEAKER BIO OUR SPONSOR BrightTALK brings professionals and businesses together to learn and grow. Over 8 million professionals engage with 100,000 free talks and 1,000 online summits to discover new technologies, learn from trusted experts and grow their careers. Thousands of businesses acquire and inspire their ideal audience with BrightTALK's AI-powered content and demand marketing platform. Learn more at www.brighttalk.com/

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